Home / Customer Care
Have a question, need an issue addressed?
If you have any issues that need resolving regarding IOT's service, supplies or hardware we are here. No company is perfect, but you should be able to rely on them to resolve any issues. It comes down to one word... Accountability.
IOT's Warranty & Return Policies
Have a question on our return policy or warranty?
- Click here to see our return policy (pdf).
- Click here to see our warranty information (pdf).
Check your cartridge quality
If you believe you might have a defective cartridge watch this video and follow the instructions.
The files you need to download are here.
